FREQUENTLY ASKED QUESTIONS
Here you will find reply to any of your doubt or answers about us and our services
Click on any question image to get a new window with the answer.
We use Nylon. In front of
the old fashioned polyester flags, Nylon is lighter and more
shining than polyester; requires minimum amount of wind to
fly, and is more resistant than polyester to weather
conditions. Our flags and banners are made in 100% DuPont
Nylon, 66 grms/square meter. In the manufacturing process we
apply a special UV Filter to avoid the flag being damaged
for ultraviolet rays.
These are optimun for outdoor use.
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We will ship your order
using Argentina Air Mail Service. This is the most reliable
service in order to reach you prompt and safe. However, we
can use any private courier as UPS, or FEDEX upon request.
In this case, buyer will agree to pay the courier charges.
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Yes.At this point we want
to be as clear as possible. All orders sent to anyplace
worldwide by Argentine Airmail Service are 100% FREE
SHIPPING for the customer. Fabflags will pay for the
shipping charges in any case. Customer only should pay
shipping charges IF request to receive the orderthrough a
private courier service as Fedex or UPS.
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We use to ship same day or
next day from payment date. In normal conditions, any order
sent worldwide should reach the buyer in app
12 to 21 days, no
matter of location. However, the present politic situation
in many countries could introduce a delay into deliveries
because of security measures.
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Each one of our items has a
shopping cart routine which will allow you to buy and pay
using your credit card into our secure server. Allowed
brands are Visa, American Express, Mastercard and Discover.
For larger or wholesale special orders we could agree to be
paid through a direct bank transfer.
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We use Paypal, world wide
web located at www.paypal.com. This is the most serious and
safe credit card processor existent with millions of users..
In fact, you donīt need to have a Paypal account to make
your payment.
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Definitely. Paypal uses SSL
Encryption, the highest standard in security for credit card
payments processing. You credit card information donīt will
be added to any database nor shared with third party web
sites or personals.
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Not at all. Our customers
personal information remains 100% safe into our own
databases NOT ON THE INTERNET. Additionally, we will not get
your credit card information because our payments processor
donīt inform us about this.
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Yes we can. We encourage
you to fill our web form located in our CUSTOM page, in
order to give us all the necessary information to calculate
an exact appraisal for your custom flag.
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Yes. Despite we check
closely any flag prior to ship, if any received flag or
banner present remarkable defects as severe ink marks or
misprint we will resend the item FOR FREE. Conditions to get
your free replacement are send to us a picture or scan of
the defective item and send it back to us by regular airmail
to our Buenos Aires main address. We will ship the
replacement for free once both of these conditions are
satisfied by customer. We WILL NOT REPLACE items for
any other reason different of the stated above.
We DO NOT ACCEPT RETURNING ITEMS for
some dislike. Our products are enough descript in each one
of our pages to ensure that customer will receive EXACTLY
what they paid for.
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FABFLAGS is located in
Buenos Aires, Argentina. This is the most austral country in
South America. A beautiful and friendly place.
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Despite you can contact us
by email, we strongly encourage to fill our web form located
in our CUSTOM section, in order to give us as many
information as possible to make a dedicated appraisal for
your need. Once we have the information, we calculate the
complete cost for your flag, (it will include shipping cost
to your location). Prices will vary in front of complexity,
quantity of colors, and size of the flag / banner to make.
Custom works MUST BE PAID IN FULL prior to ship. We
will ship the order ONLY when payment is completed in full.
Once you have bought a custom flag from us, your design will
remain as exclusive and we will not make that same flag for
any other customer nor sell it on our web site. This will be
YOUR design and you will be the only proprietor of this.
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WE
PROVIDE RESELLERS AND STORES WITH
SPECIAL WHOLESALE PRICES ASK
!!
Remember your order has FREE SHIPPING WORLDWIDE !!
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Released with UV Filter
